Welcome to our Covid-19 Help and Advice section where we will publish all of our updates to help you as best we can.
In this section you can view the latest bulletins from Michael Edwards, our Managing Director, together with FAQ's and service updates. On the right hand side you can access all of our airline Covid-19 policies and their Book with Confidence policies too.
Just over a year on from Lockdown 1.0 and little did we know the challenges and devastation this year would bring, across the world, country, and our much-loved industry. The travel industry, by…
Could there finally be some light at the end of the longest tunnel in travel industry history? (And let’s face it, for an industry effected by everything from weather to politics that’s saying…
1 - Introduction2 - Refunds (flights, BSPLink, Groups) - current status3 - We Are With You - Market Leading Technology4 - Airline Policy & News Never did I imagine we would be in mid-October,…
Introduction Mid-September and rather than the world opening up, there is trepidation as to what destinations will stay open and what may close. I have spoken to many of our customers about the…
For the Travel Innovation Groups Crisis Management Plan please click here…
Introduction Refunds A)Flights B)BSPLink C)Lime (British Airways) & Aviate airlines Groups Refunds We Are With You – fulfilling our promise to you A)Direct Debit Scheme B)Ticket…
Index 1. Introduction 2. Refund payment cyclesa. Flights GDSb. Aviate Flights BSPLinkc. Lime Groupsd. Aviate Groups 3. We Are With You initiativesa. Ticket Protection Schemeb. Direct Debit Payment…
Introduction Refunds – Flights Refunds – Groups Bookings departing in July Partner News 1. Introduction As we begin to emerge from the coronavirus crisis, I wanted to reiterate that We Are…
Introduction Refunds – Flights Refunds – Groups - Aviate Groups - Lime (British Airways) Refunds – BSP Partner News British Airways extends…
